Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 1 · Awareness
Industry transformation blueprints
Retail and FMCG: a Dynamics 365 blueprint for POS, fiscal compliance and branch networks
How to manage high-volume POS, fiscal device and eTIMS compliance, real-time stock and omnichannel orders across a branch network.
The short answer
In retail the sale, the tax document and the stock movement must be one event. Design the till, the fiscal signature and the ledger as a single flow, and branch visibility follows.
Stages
One sale, three records, one flow
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1
Sale at the till The POS captures the sale, price, discount and payment, online or offline.
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2
Fiscal signature The tax document is signed with the authority or fiscal device at the point of sale or at posting.
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3
Stock movement Inventory decrements for the branch in the same transaction, so availability is right everywhere.
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4
Statement and posting End-of-day statements post sales, tax and payments to the ledger by branch.
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5
Replenish and report Replenishment and margin reports run from the same data.
Decision points
Three questions that change the answer
Can the till trade offline?
YesDesign the offline queue and the reconciliation when it reconnects.
NoBlock the sale until the connection returns.
Is a fiscal signature required at the till?
YesSign at the till and store the receipt number on the sale.
NoSign at posting and link credit notes to the original.
Do online and branch stock share one pool?
YesEnable omnichannel availability and set reserve rules.
NoKeep separate pools and report both.
Milestones
What done looks like, and when
- Pilot branch POS, fiscal signing and stock live in one branch.
- Wave 1 Next branches on the same template.
- Wave 2 Omnichannel orders and promotions.
- Steady state Replenishment and margin reporting by branch.
Principles we hold to
- The sale, the tax document and the stock movement are one event.
- Signing sits inside the flow, not beside it.
- Branches run on a template.
- Credit notes link to the original document.
Frequently asked questions
How does eTIMS work with Dynamics 365 retail?
Invoices and receipts are signed with the Kenya Revenue Authority from inside posting or the point of sale, and credit notes are linked to the original document. Our eTIMS product does this inside Business Central.
Can Dynamics 365 handle many branches?
Yes. A branch template lets each new branch start from the same design, with local tax and stock rules applied.
Take this to your own programme.
Tell us where you are. We will tell you plainly what this means for your estate and what we would do first.
Book a consultation
Next: Public sector and subsidies: grants, supplier portals and procurement inside the ledger →
How an engagement runs
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It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works, run the three-minute readiness score, or book a consultation.