Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 4 · Onboarding
Service
Dynamics 365 Implementation
Discover, Design, Deploy, Support. A phased plan with named deliverables and parallel running through cutover.
Overview
Discover, Design, Deploy, Support. A phased plan with named deliverables and parallel running through cutover.
Included
Fit-gap and solution design
Configuration and data migration
UAT, training and cutover
Hypercare
Our approach
01
02
03
04
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
What you receive at each phase
Four phases, each with something you can use and review.
Discover: process workshops, data audit and a written fit-gap
Design: solution blueprint, integration map and the extensions we will actually need
Deploy: configuration, migration rehearsals, role-based training, UAT and phased cutover
Support: hypercare, managed services and scheduled optimisation reviews
Who does the work
A programme lead accountable for the plan, solution architects for the design, functional consultants for configuration, and developers for the extensions that the fit-gap justifies. Your team owns decisions about process; ours owns delivery.
How scope and change are managed
Work is scoped in phases with defined deliverables. Changes go through a stated change process, and extensions carry a stated upgrade cost so the trade-off is visible when the decision is made.
What drives the cost
Implementation is usually the largest line in a programme. The number depends on users, entities and currencies, integrations, data migration and the gaps found against the standard product. The pricing page sets out the model, and a discovery workshop turns it into a scoped quote.
Frequently asked questions
How long does an implementation take?
It depends on scope, data quality and how many entities go live together. We give a phased plan after discovery rather than a number before it.
What do you need from us?
A decision-maker for each process area, access to the people who do the work, and finance sign-off on migration reconciliations.
What drives the cost?
Users, legal entities and currencies, integrations, data migration and the gaps found in the fit-gap. We publish the model on the pricing page and turn it into a scoped quote after discovery.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.