Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 2 · Evaluate
Industry
Every Till, One Ledger.
POS sales that reach finance a day late, promotions that break stock accuracy, and tax invoices handled outside the system.
How we solve it
Business Central with RetailFlow 365 and DigiTaxFlow 365, so each sale is submitted, posted and reflected in stock as it happens.
What you get
POS with offline resilience
Real-time stock by store
Receipts submitted to the tax authority
Loyalty and Customer Insights
Our approach
01
02
03
04
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
Platform and products for this sector
Retail, Wholesale & FMCG programmes typically run on Dynamics 365 Business Central, Dynamics 365 Customer Insights, Dynamics 365 Sales & Customer Service, with RetailFlow 365, StockFlow 365, DigiTaxFlow 365, FulfillmentFlow 365, FleetFlow 365 covering the sector-specific gaps. Which combination applies depends on entity count, integration load and the reporting you must produce from the ledger.
How a programme runs
We start with the process that hurts most in the sector, not with the whole ERP. Discovery and fit-gap on your own processes, a design signed off by finance and operations, a pilot on real documents, then roll-out in phases with hypercare after go-live.
Discover: workshops, data audit and written fit-gap
Design: blueprint, integrations and the extensions that are justified
Deploy: configuration, migration rehearsals, training and cutover
Support: hypercare, managed services and optimisation reviews
Frequently asked questions
Which Dynamics 365 platform suits Retail, Wholesale & FMCG?
Dynamics 365 Business Central, Dynamics 365 Customer Insights, Dynamics 365 Sales & Customer Service. Entity count, integration load and regulatory reporting decide between them, not headcount.
Which Software Dynamics products apply to Retail, Wholesale & FMCG?
RetailFlow 365, StockFlow 365, DigiTaxFlow 365, FulfillmentFlow 365, FleetFlow 365. Each product page lists the platform it runs on and what it adds to the standard product.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.