FleetFlow 365
Fleet, logistics and last-mile execution for distribution and FMCG, on Business Central or Finance & Operations.
FleetFlow 365 runs the logistics lifecycle on Dynamics 365 Business Central or Dynamics 365 Finance & Operations, for distribution and FMCG operators across Africa, Europe, Australia, UAE and USA. From the sales or transfer order to the signature on the delivery note, it plans the load, dispatches the trip, tracks it, captures proof of delivery, and reconciles the cost. Planning consolidates demand, runs constraint-based load and route optimization, and publishes dispatch-ready trips, with every override kept auditable. Dispatch is a live board and a trip lifecycle from readiness checks through departure, stop execution, exceptions and close-out. Tracking streams GPS breadcrumbs, geofencing, SLA risk and exception alerts to a Control Tower. Proof of delivery is a driver-app signature and photo, with short, damage and rejection handling that feeds reverse logistics. Costing uses rate cards, tracks fuel and mileage, and produces settlement extracts ready for GL posting. Reporting is a KPI catalog with drill-through, and an AI copilot that answers operational questions against live data. Twenty-three modules cover organization and logistics master data, fleet and vehicles, drivers and crew, availability and allocation, demand consolidation, load and route optimization, supplier pickup, inter-branch transfers, backhaul, trip and dispatch, yard and dock appointments, the driver app, proof of delivery, telematics, the Control Tower, freight costing, fuel and mileage, maintenance and compliance, returns and reusable assets, analytics, and the AI copilot, through to administration, security and audit.
| Capability | Standard Dynamics 365 | With this ISV |
|---|---|---|
| Load and route planning | Manual consolidation | Constraint-based plans, overrides kept auditable |
| Dispatch | Status tracked outside the ledger | Live board and trip lifecycle to close-out |
| Tracking | A separate telematics view | GPS breadcrumbs, geofencing and a Control Tower |
| Proof of delivery | Paper or a photo in a folder | Driver-app signature and photo, exceptions into reverse logistics |
| Trip costing | Rebuilt for finance | Rate cards, fuel and mileage, settlement extracts for the GL |
| Platforms | — | Business Central and Finance & Operations |
Delivery and support
FleetFlow 365 is implemented by Software Dynamics on Business Central and Finance & Operations, alongside the standard product, and supported through the Client Portal under a support tier. Release timing is aligned to Microsoft's release waves so the product and the platform stay in step.
Frequently asked questions
Which platforms does FleetFlow 365 run on?
Business Central and Finance & Operations. The listing on this page shows the platform, status and licensing.
How is FleetFlow 365 implemented?
As part of a Dynamics 365 programme or as an add-on to a system you already run. We scope it with you in a discovery workshop and configure it to your processes.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.