FulfillmentFlow 365
The F&O half of an omnichannel order platform.
The F&O half of an omnichannel order platform: takes in orders and creates sales orders, handles payment and clearing accounts, tracks fulfilment, imports and posts marketplace settlements, and handles delivery-partner remittances.
| Capability | Standard Dynamics 365 | With this ISV |
|---|---|---|
| Order intake to sales orders | Configuration or manual process | Included |
| Payment and clearing accounts | Configuration or manual process | Included |
| Fulfilment tracking | Configuration or manual process | Included |
| Marketplace settlement import and posting | Configuration or manual process | Included |
Delivery and support
FulfillmentFlow 365 is implemented by Software Dynamics on Finance & Operations, alongside the standard product, and supported through the Client Portal under a support tier. Release timing is aligned to Microsoft's release waves so the product and the platform stay in step.
Frequently asked questions
Which platforms does FulfillmentFlow 365 run on?
Finance & Operations. The listing on this page shows the platform, status and licensing.
How is FulfillmentFlow 365 implemented?
As part of a Dynamics 365 programme or as an add-on to a system you already run. We scope it with you in a discovery workshop and configure it to your processes.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.