Why ERP erasure is different
An ERP holds transactions that must be kept for tax, audit and company-law reasons, and those same transactions reference people. The right to erasure is not absolute, and a legal obligation to keep a record is a recognised ground for keeping it.
Patterns that work
We apply the pattern that fits each data type.
A retention schedule you can defend
Retention periods for accounting, tax, payroll and employment records are set by law and differ by country and record type. We help you document them with your adviser, apply them in the system and record the lawful basis for each.
Subject access requests
A request for a copy of data needs the answer from several places: ledger, sales, projects, HR, attachments and email. We build the search and export route in Design and test it with a dummy request before go-live.
How an engagement runs
It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.
Discover
Process workshops, data audit, and a fit-gap against the standard product.
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.
Frequently asked questions
Can an ERP delete personal data?
Yes, where there is no duty to keep it. Where a record must be kept, the personal fields can often be anonymised or access blocked, and the record retained.
How long do we keep invoices?
The period is set by tax and company law in each country and differs by record type. We document it with your adviser and apply it in the system.
How fast can we answer a subject access request?
Within the legal time limit, if the route has been designed and tested. Without a designed route the search is manual and slow.
Statutory rates, filing rules, mandate dates and data-protection requirements are set by the relevant authorities and change; we confirm the current position with you and your advisers before configuration. General information, not tax, legal or data-protection advice, and not a statement that any product or service is certified or approved by a regulator.
Last reviewed 2026-10-16