Automation and payments Services · Implementation

How a Dynamics 365 programme runs for UK and European businesses.

A Microsoft Solutions Partner for Business Applications delivering Dynamics 365 from teams in three time zones, with pre-built templates and Accelerators, on-site workshops at key milestones and data-protection steps built into each phase.

← UK and Europe hub

How an engagement runs

Phases are short and each ends with something you can inspect.

Discover: workshops, data audit, fit-gap and a record of your data-protection requirements
Design: process, data, integration and security design, region and transfer decisions
Build and pilot: a first wave live on real transactions through a close
Waves: further entities, sites or processes on the same template
Support: monitored integrations, release-wave testing and optimisation reviews

Data protection in each phase

We treat personal data as a design input, not a go-live checklist.

Discover: data inventory, lawful basis owners and a data-protection impact assessment trigger list
Design: roles, retention, subject-rights handling and processor terms
Test: masked or synthetic data in non-production environments
Cut-over: transfer terms and access controls agreed before data moves
Support: access reviews and a named process for incidents

Time zones and teamwork

Teams in Nairobi (UTC+3), Johannesburg (UTC+2) and Victoria, Australia (UTC+10 or +11) overlap UK and European working hours, which lets work be handed over rather than waited on.

How an engagement runs

It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.

01

Discover

Process workshops, data audit, and a fit-gap against the standard product.

02

Design

Solution blueprint, integration map, and the extensions we will actually need.

03

Deploy

Configuration, migration rehearsal, role-based training, UAT and phased cutover.

04

Support

Hypercare, managed services, client portal, scheduled optimisation reviews.

What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.

Frequently asked questions

How do you deliver to UK and European customers?

From our teams in Nairobi, Johannesburg and Victoria, with pre-built templates and Accelerators and on-site workshops at key milestones.

Can we restrict who accesses our data?

Yes. Access is role-based and agreed in Design, and where you need access limited to certain locations or people, we record and apply that in the contract and the tenant configuration.

How do we start?

With a 45-minute consultation, then a discovery workshop. You receive a written plan and a phased estimate before a programme is agreed.

Statutory rates, filing rules, mandate dates and data-protection requirements are set by the relevant authorities and change; we confirm the current position with you and your advisers before configuration. General information, not tax, legal or data-protection advice, and not a statement that any product or service is certified or approved by a regulator.

Last reviewed 2026-10-16

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