Dynamics 365 Data Residency for the UK and EU

What is chosen and when

The tenant and each environment are created in a specific geography and region. We agree these with you in Design and record them in the contract.

Region for production, test and development environments

Region for backups and disaster recovery

Region for Power Platform, Fabric and other connected services

Where logs and telemetry are held

The Microsoft data-residency and EU Data Boundary commitments that apply to your services, which we check against your licences

What stays in region and what does not

Hosting a tenant in a UK or EU region does not on its own settle every question. Support and engineering access, integrations to third-party services and AI features can involve processing elsewhere unless configured otherwise.

Support access by Microsoft and by us, and from where

Third-party apps and ISV products and where they process data

Copilot and AI features, and their data-processing settings

Email, file and messaging integrations

Sub-processors

We maintain a list of the sub-processors involved in your programme, including Microsoft services and any ISV or integration services, and update it when it changes.

Hosting our own site and your data

This website does not process your ERP data. Your ERP data lives in your Microsoft tenant, in the region you chose.

How an engagement runs

It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.

Descubre

Talleres de procesos, auditoría de datos y un ajuste con el producto estándar.

Diseño

Plano de la solución, mapa de integración y las extensiones que realmente necesitaremos.

Despliegue

Configuración, ensayo de migración, formación basada en roles, UAT y transición por fases.

Apoyo

Hypercare, servicios gestionados, portal de clientes, revisiones de optimización programada.

What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.

Preguntas frecuentes

Can our Dynamics 365 data stay in the UK or EU?

You choose the region when the environments are created. We agree it in Design, and we also review support access, backups, integrations and AI features so that the whole data path matches your requirement.

Which Azure regions are used?

UK South and UK West for the UK, and EU regions such as North Europe and West Europe, depending on availability for the service you license. We confirm current availability in discovery.

Does hosting in the EU mean no transfers?

Not necessarily. Remote access from outside the UK or EU can still be a restricted transfer, and we address that in the transfer terms.

Statutory rates, filing rules, mandate dates and data-protection requirements are set by the relevant authorities and change; we confirm the current position with you and your advisers before configuration. General information, not tax, legal or data-protection advice, and not a statement that any product or service is certified or approved by a regulator.

Last reviewed 2026-10-16

Data residency for Dynamics 365 in the UK and EU.